❓ faq’s

Recycled parts are genuine components removed from end‑of‑life appliances, professionally cleaned, tested, and quality‑checked before resale. They offer the same functionality as new parts at a fraction of the cost.

Yes. Every recycled part is inspected, tested, and graded by experienced engineers before being listed for sale. Only parts that meet strict performance standards are approved.

Recycled parts offer:
Lower cost compared to new OEM components
Genuine manufacturer quality
Reduced environmental impact by keeping appliances and materials out of landfill
Faster availability for older or discontinued models

Yes. All recycled parts are authentic OEM components taken from original appliances. We do not recycle or resell third‑party compatible parts.

Check your appliance’s model number and match it with the compatibility information on the product page. If you’re unsure, our team can confirm fitment using your model number and a photo of the rating plate.

The rating plate is a small information label showing the model and serial number. It’s usually located:
Behind the door
On the door frame
Inside the door (washing machines)
On the back or side of the appliances

Yes. With decades of engineering experience behind the brand, we can help identify the correct part. Send us your model number and a photo of the existing part if possible.

Each part undergoes:
Visual inspection
Electrical or mechanical testing
Cleaning and preparation
Performance checks
Only parts that pass all tests are listed for sale.

Yes. All recycled parts include a 30 day warranty covering faults or failures within the warranty period.

Parts are graded based on cosmetic condition:
Grade A — Excellent condition, minimal signs of use
Grade B — Fully functional with light cosmetic wear
Grade C — Fully functional with visible wear, ideal for hidden components
Functionality is identical across all grades.

Orders placed before 3pm are usually dispatched the same working day. Delivery typically takes 1–3 working days depending on your chosen service. Please see our shipping page for more information.

Currently we ship to UK mainland, Northern Ireland, and select islands. International shipping may be added later.

Yes. All parts are packaged securely using protective materials to ensure safe delivery, even for delicate components like glass, electronics, and control boards.

We accept major cards, PayPal, and mobile wallet payments such as Apple Pay and Google Pay.

All payments are processed through encrypted, PCI‑compliant gateways. We never store your card details.

Yes. Unused parts in their original condition can be returned within 30 days. Once inspected, refunds are issued to your original payment method. Please see our refunds and returns page.

If a part develops a fault within the warranty period, we’ll arrange a replacement or refund. We may request photos or testing information to speed up the process.

Electrical parts such as PCBs, electronic boards, digital clocks and capacitors can not be returned and cannot be resold for safety reasons. We attach an invisible security code to all electrical components for safety reasons.

Many parts are simple to fit, but some repairs involve electrical or gas safety risks. If you’re unsure, we recommend using a qualified engineer.

We cannot provide full repair instructions for safety and liability reasons.

Choosing recycled parts:
Reduces landfill waste
Extends the life of existing appliances
Cuts down on manufacturing emissions
Supports a circular economy

Parts are sourced from end‑of‑life appliances, insurance write‑offs, and professionally decommissioned units. Every part is tested before resale.

You can reach us via:
Email:
Website contact form
Phone 07807349876 or 07549651122
We aim to reply within 24 hours on working days.